Troubleshooting
- I am having issues signing up for a LuckyDiem account. I am getting error messages.
- I would like to change my email address. Can I switch to another email and still retain my LuckyDiem rewards (Lucky Points, gift card balance, etc.)?
- I completed an action like favoriting 5 merchants but did not receive my reward (eg raffle). Where can I find this reward?
- I activated an offer with a merchant offering additional bonus Lucky Points and completed a qualifying transaction. However, I did not receive my bonus Lucky Points. Where can I find this reward?
- Found a bug? Let us know!